Managed IT

Top 10 rated, we're experts in delivering world-class Managed IT Services. With unrivalled Microsoft expertise, national reach, and a unique product portfolio - we're the partner of choice.

Some of the 500+ brands who trust us...

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Our Managed IT Services:

For End users

Have no or limited in-house IT resources? We act as your dedicated IT team, we provide direct access to our in-house service desk for all IT needs. Plus, you'll also have a dedicated technical account manager for strategy development and to serve as your central point of contact.

From £26 per user, per month

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For IT Teams

Partnering with your existing IT team, we enhance in-house support for infrastructure and networks. Access expert guidance and enterprise-grade monitoring and reporting for the additional support your team requires.

From £500, per month

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IT Teams
End Users
Support for end user devices
An end-to-end managed solution with direct access to our service desk for every member of your staff. We provide fully inclusive support and change management for your desktop and server infrastructure, allowing your staff to return to productivity as quickly as possible.
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Support for infrastructure
High level infrastructure and network support to complement your in-house desktop support resources. Access to expert guidance and enterprise-grade monitoring tools.
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Proactive monitoring
Around 15% of support incidents are raised automatically by our proactive monitoring platform. This allows our engineers to silently resolve issues before they become business impacting.
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Inclusive change requests
We understand that as part of routine use of IT systems sometimes things need to change. Our contracts therefore include some inclusive changes from minor upgrades to creation of new user accounts and more.
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Unlimited support
Our team of engineers are accredited and experienced in all facets of IT security meaning we are perfectly placed to provide you with the support you need. All engineers are employed by us, we proudly never outsource.
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Site visit expenses included
No caps on the number of hours, or additional charges for site visits. The price you see is the price you pay.
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Initial Audit
We conduct an initial audit of your internal network and systems to ensure that we hold accurate and detailed documentation of your network and are in the best position to provide support and advice from the start.
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Dedicated Account Manager
You will have access to a dedicated account manager and a first-class technical architecture team. Use our technical knowledge to help you get the very best and appropriate service to enhance your business. Our role is to understand your needs, be proactive and always on be on hand to help.
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500
+

Clients

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25000
+

Users supported

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200
+

Accredited staff

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99
%

Clients rate our support good or excellent in the last 30 days

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+
75

Our Net Promoter Score in the last 30 days

Check our live performance statistics

Enhance your managed IT with our add on services

Managed Security

Cyber threats are advancing swiftly, making it essential to have proactive, 24/7 protection. With our vigilant and comprehensive managed security services, we safeguard your digital assets around the clock, allowing you to concentrate on your core business activities.

24/7 threat detection and response
CyberEssentials Accreditation
User awareness training

EXTEND

Enjoy 24/7 support without the expensive cost. Our EXTEND product provides a bundle of 12 incidents per year, available anytime, to complement your existing Managed IT contract. With our technical experts on hand around the clock, you’ll receive exceptional support whenever you need it.

24/7 support
Flexible Incident Bundles
Access to the best technical experts

FULFIL

Simplify your entire IT lifecycle with our comprehensive device storage and fulfilment service. From initial setup for new starters to efficient repurposing, inventory management, and device restoration for leavers, we handle it all seamlessly, ensuring smooth operations every step of the way.

Improved employee experience
Guaranteed compliance
Cost-effective device management

Our Commitment to ESG: Environmental, Social, and Governance

We are dedicated to sustainability and reducing our environmental footprint while also enhancing social mobility by creating opportunities for those facing employment barriers, all within our broader ESG framework.

Everything you need to know about choosing an IT provider

Managing IT can be overwhelming, especially for organisations with limited resources. The right partner is more than just a service—they're a strategic ally committed to your business's success and growth.

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Our Onboarding Process

We know that moving supplier can be daunting, that's why we've developed a unique on-boarding process which ensures everything is captured and the process is seamless.

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First Contact Team

Our First Contact Team don't have a case queue and just work on calls and live chats with clients. With over 70% of incidents resolved on the spot, their only focus is getting you back up and running.

Our Accreditations & Awards

We support over 500 businesses and 25,000 users across the UK…

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Industries we serve

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So, what happens next?

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Our onboarding process

When switching to us for your Support and Managed IT, we do all the heavy lifting, ensuring a smooth and seamless transition. We provide clarity of each step and hold your hand through the entire process so you aware of everything that is happening and never have anything to worry about.

See our onboarding process