0333 880 0000
Find an Office
Remote Support
Service Status
Service Status
Jigsaw Insurance Services is an award–winning insurance broker specialising in protecting people and what matters to them, including car and pet insurance.
Key Outcomes:
razorblue cloud server with back-up and disaster recovery solution
24/7 support and monitoring
Advanced threat protection
Superfast speeds with a 300MB leased line
The business was established in 2000 and since has undergone a rebrand in 2019. After enjoying continual success and growth, they now currently employ over 130 colleagues at their head office in the centre of Harrogate.
Jigsaw has gone from strength to strength and chooses to invest heavily in developing their business, including the skills and progression of their colleagues as well as their IT infrastructure.
Challenge:
Jigsaw’s priority was to identify a Managed Service Provider that they could trust, they sought a partner who would provide solid advice and guidance to support their business goals. Due to the nature of their business, another key objective was to protect their data and prevent any threat of data breach.
Solution:
Jigsaw partnered with razorblue back in 2015 and have benefited from several years of Managed IT for the firm’s infrastructure.
razorblue also provide Jigsaw’s web-based cloud server, along with back-up and disaster recovery solutions. razorblue’s private cloud, provides Jigsaw with a secure and reliable environment that is supported and monitored 24/7.
Email security is also supplied by razorblue, which protects against all external and internal threats, including spam filters and malware detection and prevention. A firewall which includes IDS (Intrusion Detection System) was implemented by razorblue, adding another layer of security.
The partnership is built on trust and regular communication with their razorblue Account Manager. razorblue have been recognised for the advice, support and guidance provided since the relationship began.
The firm’s connectivity was implemented and provided by razorblue, through a dedicated leased line which offers speeds of up to 300mb.
Plans are underway to migrate all users to Office 365, which will further improve Jigsaw’s capability to work cohesively and remotely.
More Case Studies
Buckles Solicitors
Since 2021, razorblue has developed a robust partnership with Buckles. With an ambitious growth strategy Buckles required a dedicated IT partner to help drive transformative IT initiatives and tailored managed IT services to meet their evolving needs and chose razorblue as that provider.
Our relationship with Buckles is founded on trust and collaboration. Working closely with their in-house IT team, we provide comprehensive managed IT services, including our Managed IT and Managed IT – EXTEND packages. While Buckles’ IT team handles hands-on work onsite and offers first-line support, we collaborate on second and third-line support as well as project work. This partnership model allows us to align closely with Buckles’ IT Manager and Chief Information Officer to ensure strategic IT direction and seamless execution.
Border To Coast
Border To Coast Pensions Partnership is the largest Local Government Pension Scheme pool in the UK. Founded in 2018, it provides innovative and responsible investment opportunities to deliver attractive long-term returns for LGPS Partner Funds. Collectively responsible for £60bn, the Partner Funds represent more than one million LGPS members and 2500+ employers.
Since 2018, razorblue has been a trusted partner of Border to Coast Pensions Partnership, the UK’s largest Local Government Pension Scheme pool, based in Leeds. With over 150 employees, Border to Coast needed a managed IT solution that could handle a large number of users and would be scalable in line with the company’s growth. It also needed to comply with audit requirements and protect data from cyber threats.