0333 880 0000
Find an Office
Remote Support
Service Status
Service Status
GBUK Healthcare is an award-winning company that specialises in the manufacturing of medical, surgical, and critical care devices. Based in North Yorkshire, with over 100 staff, the company boasts over a decade of experience in the healthcare industry and are now the leading supplier of enteral feeding, critical care and patient moving handling products.
Key Outcomes:
Superfast connectivity through 100mb fibre leased line
Bespoke IT support package
Around the clock monitoring of the network
24/7 support for end users
The Challenge:
To ensure the critical demands of its clients and 100+ users are met daily, GBUK required a robust and sustainable IT system.
Many of their staff are field based, so remote-working capabilities are paramount to their success. Any amount of downtime or systematic issues would pose serious and detrimental consequences.
GBUK sought a reliable solution that ensured well-maintained and monitored IT systems, and a professional, trustworthy IT partner.
The Solution:
razorblue worked with GBUK to assess their business model, individual requirements and goals to gain a real understanding of what the business needed from their IT system.
razorblue then presented a bespoke, proactive IT support package to GBUK, with round-the-clock monitoring of the network, along with 24/7 end user support.
To ensure minimal downtime, a 4-hour response time SLA is guaranteed in the event of any issue, as well as daily backups and quarterly network-wide health checks.
razorblue also supply GBUK with superfast connectivity through 100mb fibre leased line to combat poor connectivity in their area.
More Case Studies
ITH Pharma
ITH Pharma Ltd were established in April 2008 . The firm specialises in aseptic compounding supplying the NHS and private hospitals across therapy areas such as Parenteral Nutrition, Chemotherapy, and CIVAS. Their services cater to all age groups, ensuring precise solutions for adults, paediatrics, and neonates. ITH Pharma bring extensive expertise to meet hospital needs.
Since September 2021, razorblue has proudly supported ITH Pharma with a comprehensive suite of managed IT services. Our tailored managed IT services encompass cloud servers, backup solutions, Microsoft 365, cloud firewall, Sophos AV, and Mimecast email security. These services ensure the integrity, security, and efficiency of ITH Pharma’s IT infrastructure, vital for the seamless operation of their pharmaceutical services.
Acculabs Diagnostics UK
Acculabs Diagnostics UK Ltd, based at Wynyard Business Park, is one of the UK’s leading private pathology organisations employing over 40 staff. Acculabs has been providing high quality pathology services to the NHS and General Practitioners, the private sector, and overseas clients for over 30 years. During this time, they have installed and managed over 120 laboratories in hospitals and clinics.