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Border To Coast
Service: Connectivity
Industry: Financial & Legal Services
Company Size: 100-250
Border To Coast Pensions Partnership is the largest Local Government Pension Scheme pool in the UK. Founded in 2018, it provides innovative and responsible investment opportunities to deliver attractive long-term returns for LGPS Partner Funds. Collectively responsible for £60bn, the Partner Funds represent more than one million LGPS members and 2500+ employers.
Since 2018, razorblue has been a trusted partner of Border to Coast Pensions Partnership, the UK’s largest Local Government Pension Scheme pool, based in Leeds. With over 150 employees, Border to Coast needed a managed IT solution that could handle a large number of users and would be scalable in line with the company’s growth. It also needed to comply with audit requirements and protect data from cyber threats.
Key Outcomes:
Centralised reporting, reducing reliance on multiple data sources and excessive emails
The new system prioritised data security, meeting industry regulations and protecting information
Effective training led to a smooth transition and user acceptance of the improved processes
Our managed IT services for Border to Coast encompass a comprehensive range of solutions including security services, disaster recovery planning and testing, penetration testing, professional services, Dynamics Finance and CRM, Mimecast, Sophos, cloud firewalls and servers, connectivity, and Office 365 cloud backup and licensing.
We work closely with Border to Coast to provide ongoing support and strategic guidance, ensuring its IT infrastructure supports its growth objectives and compliance needs. Through regular weekly meetings and proactive engagement, we maintain a strong partnership built on trust, reliability, and a shared commitment to achieving operational excellence.
Our commitment to delivering tailored IT solutions and ongoing support helps to ensure Border to Coast’s operations remain secure, compliant, and future-proofed against evolving technology landscapes.
Challenge:
Alongside providing Border To Coast with Managed IT services, they approached us when with the need for a solution that helped focus internal processes to produce reports and collate data more efficiently.
Previously, reporting was collated from numerous data sources and management were sending multiple emails to team members. As a result Border To Coast felt it could benefit from a more tactical solution that ensured everyone used a single source when it came to reporting.
As an existing customer, Border To Coast took advantage of razorblue’s end-to-end service offering to help provide a solution that was future-proofed and ensured data continued to be secured and protected.
Due to the nature of the business and the regulations of the industry, cybersecurity is always the top priority throughout all projects with Border To Coast.
Solution:
With expertise in Microsoft Power Apps, we were able to discuss Border To Coast’s requirements and implement an innovative solution to improve its business processes and efficiencies.
As a result, we were able to streamline processes with key input from the team and stakeholders at Border To Coast, ensuring it was built around their business process requirements.
Our solution meant that a single Microsoft Form per data object and department could be created which could later be approved and then integrated into a central locked spreadsheet that everyone could pull data from.
With a single process for data collection in the right place, users were able to update, manage and improve data easily.
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