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Success Stories
Real Success, Real Businesses – Partnering for IT Excellence
At razorblue, we partner with businesses across all sectors, providing tailored IT solutions that drive efficiency, security, and growth. Our success stories showcase how we’ve helped organisations with 20+ employees overcome challenges, enhance operations, and future-proof their technology.
Featured Case Study
Community Links – Part of Inspire North
Inspire North (previously Community Links), is a charitable organisation dedicated to providing mental health, housing, and wellbeing support across the North of England.
With a commitment to transforming lives and improving communities, the charity operates across more than 40 sites, delivering crucial services that empower individuals and families.
Inspire North (previously Community Links) first partnered with razorblue in December 2015, seeking a trusted Managed IT provider to support their growing organisation. With a network of 635 client devices, 22 servers, and a diverse portfolio of sites ranging from offices to retail locations, the charity needed robust IT infrastructure and dependable support.
razorblue has provided Managed IT Premium services tailored to their needs, including regular on-site visits, proactive patch management, and seamless collaboration with their in-house IT manager. Our team ensures that end-users receive the highest level of support while enabling the organisation to focus on their mission. Over the years, we’ve also delivered professional services at charitable rates and helped them access discounts on Microsoft licensing and other key technologies, ensuring cost-effectiveness.
During a recent account review with the businesses Chief Financial Officer, Adam Miller, the charity shared their satisfaction with our services and enthusiasm for the projects we’re working on together further highlighting our partnership which is built on a foundation of trust, dependability, and a shared drive to achieve great results.
ITH Pharma
ITH Pharma Ltd were established in April 2008 . The firm specialises in aseptic compounding supplying the NHS and private hospitals across therapy areas such as Parenteral Nutrition, Chemotherapy, and CIVAS. Their services cater to all age groups, ensuring precise solutions for adults, paediatrics, and neonates. ITH Pharma bring extensive expertise to meet hospital needs.
Since September 2021, razorblue has proudly supported ITH Pharma with a comprehensive suite of managed IT services. Our tailored managed IT services encompass cloud servers, backup solutions, Microsoft 365, cloud firewall, Sophos AV, and Mimecast email security. These services ensure the integrity, security, and efficiency of ITH Pharma’s IT infrastructure, vital for the seamless operation of their pharmaceutical services.
We have cultivated a positive and trusting relationship with ITH Pharma’s key stakeholders. Through open communication and proactive problem-solving, we identify and implement innovative solutions to address their evolving needs. Our approach is collaborative and consultative, ensuring alignment with ITH Pharma’s business objectives and IT requirements.
ITH Pharma approached us due to concerns, , particularly regarding security and system integrity. Recommended by another local provider, they chose razorblue based on our reputation for excellence and our ability to manage complex IT challenges.
Our onboarding process with ITH Pharma proceeded smoothly. We provided extensive onsite IT support during the transition period, Meticulously documenting their systems and procedures, we ensured a seamless transition to our managed IT services. Establishing a cloud platform and migrating their services led to immediate improvements in performance and reliability.
ITH Pharma retains an onsite IT technician, with whom we collaborate closely on support cases. This collaboration underscores our commitment to providing comprehensive IT support tailored to our clients’ specific needs. Our partnership with ITH Pharma exemplifies our dedication to delivering reliable, tailored IT solutions that empower our clients to focus on their core operations with confidence.
Acculabs Diagnostics UK
Acculabs Diagnostics UK Ltd, based at Wynyard Business Park, is one of the UK’s leading private pathology organisations employing over 40 staff. Acculabs has been providing high quality pathology services to the NHS and General Practitioners, the private sector, and overseas clients for over 30 years. During this time, they have installed and managed over 120 laboratories in hospitals and clinics.
GBUK
GBUK Healthcare is an award-winning company that specialises in the manufacturing of medical, surgical, and critical care devices. Based in North Yorkshire, with over 100 staff, the company boasts over a decade of experience in the healthcare industry and are now the leading supplier of enteral feeding, critical care and patient moving handling products.