Success Stories

Established in 2008, Heel & Toe is a not-for-profit organisation that provides a range of therapies and support to children with physical and complex disabilities in the North East region.

Founder Paul Bannister decided early in the charity’s journey ‘that no child should be denied therapy due to a lack of money’, Heel and Toe offer free Conductive Education Therapy for any child with Cerebral Palsy. Due to an increasing demand for their services, the organisation has expanded to 2 sites and welcomed a further 40+ staff members, including therapy staff and nurses.

ITH Pharma Ltd were established in April 2008 . The firm specialises in aseptic compounding supplying the NHS and private hospitals across therapy areas such as Parenteral Nutrition, Chemotherapy, and CIVAS. Their services cater to all age groups, ensuring precise solutions for adults, paediatrics, and neonates. ITH Pharma bring extensive expertise to meet hospital needs.

Since September 2021, razorblue has proudly supported ITH Pharma with a comprehensive suite of managed IT services. Our tailored managed IT services encompass cloud servers, backup solutions, Microsoft 365, cloud firewall, Sophos AV, and Mimecast email security. These services ensure the integrity, security, and efficiency of ITH Pharma’s IT infrastructure, vital for the seamless operation of their pharmaceutical services.

We have cultivated a positive and trusting relationship with ITH Pharma’s key stakeholders. Through open communication and proactive problem-solving, we identify and implement innovative solutions to address their evolving needs. Our approach is collaborative and consultative, ensuring alignment with ITH Pharma’s business objectives and IT requirements.

ITH Pharma approached us due to concerns, , particularly regarding security and system integrity. Recommended by another local provider, they chose razorblue based on our reputation for excellence and our ability to manage complex IT challenges.

Our onboarding process with ITH Pharma proceeded smoothly. We provided extensive onsite IT support during the transition period, Meticulously documenting their systems and procedures, we ensured a seamless transition to our managed IT services. Establishing a cloud platform and migrating their services led to immediate improvements in performance and reliability.

ITH Pharma retains an onsite IT technician, with whom we collaborate closely on support cases. This collaboration underscores our commitment to providing comprehensive IT support tailored to our clients’ specific needs. Our partnership with ITH Pharma exemplifies our dedication to delivering reliable, tailored IT solutions that empower our clients to focus on their core operations with confidence.

Halsalls Solicitors stands as a reputable legal entity renowned for its unwavering dedication to excellence and client-centric ethos. Specialising in a diverse range of legal services spanning residential & commercial conveyancing, private client work, and more,

Halsalls boasts a seasoned team of solicitors with a wealth of expertise and a proven track record of success. Their deep understanding of the legal landscape enables them to deliver tailored solutions that precisely meet the individual needs of each client. With a steadfast commitment to upholding the highest standards of professionalism, integrity, and ethical conduct, Halsalls Solicitors ensures that clients can be assured they will receive exceptional legal representation and guidance.

Since September 2022, razorblue has been a trusted partner of Halsalls Solicitors. With a team of 15+ employees, Halsalls Solicitors needed Managed IT that could meet their cybersecurity needs. Hallsalls approached us as their current IT wasn’t sufficient for their needs as a growing company. Choosing razorblue as their managed IT provider, Halsalls Solicitors leveraged our expertise to enhance their infrastructure ensuring operational continuity. Through collaborative efforts and a commitment to excellence, razorblue delivered a comprehensive solution for Halsalls Solicitors. With a proactive approach we were able to provide them with a range of solutions as part of our Managed IT offering, including cloud servers, end point management, cybersecurity, cloud backup and firewalls, enabling them to focus on delivering exceptional legal services to their clients. As a trusted partner, razorblue continues to provide ongoing support and strategic guidance to Halsalls Solicitors, ensuring their IT infrastructure remains secure and resilient in the face of evolving cyber threats.

Border To Coast Pensions Partnership is the largest Local Government Pension Scheme pool in the UK. Founded in 2018, it provides innovative and responsible investment opportunities to deliver attractive long-term returns for LGPS Partner Funds. Collectively responsible for £60bn, the Partner Funds represent more than one million LGPS members and 2500+ employers.

Since 2018, razorblue has been a trusted partner of Border to Coast Pensions Partnership, the UK’s largest Local Government Pension Scheme pool, based in Leeds. With over 150 employees, Border to Coast needed a managed IT solution that could handle a large number of users and would be scalable in line with the company’s growth. It also needed to comply with audit requirements and protect data from cyber threats.

Our managed IT services for Border to Coast encompass a comprehensive range of solutions including security services, disaster recovery planning and testing, penetration testing, professional services, Dynamics Finance and CRM, Mimecast, Sophos, cloud firewalls and servers, connectivity, and Office 365 cloud backup and licensing.
We work closely with Border to Coast to provide ongoing support and strategic guidance, ensuring its IT infrastructure supports its growth objectives and compliance needs. Through regular weekly meetings and proactive engagement, we maintain a strong partnership built on trust, reliability, and a shared commitment to achieving operational excellence.
Our commitment to delivering tailored IT solutions and ongoing support helps to ensure Border to Coast’s operations remain secure, compliant, and future-proofed against evolving technology landscapes.

MK Act, a longstanding charity serving Milton Keynes for over 45 years, is dedicated to supporting individuals and families fleeing domestic violence. Offering safe emergency accommodation and comprehensive services, they assist over 100 families daily. Regardless of age, gender, or background, MK Act provides crisis intervention, refuge, and tailored programmes. Committed to equality and inclusion, they offer personalised care and access to female support workers upon request. MK Act’s mission resonates with razorblue’s values, and we’re proud to support their vital work in fostering a safer community for survivors in Milton Keynes.

Since our collaboration began, razorblue has been dedicated to providing comprehensive managed IT services to support MK Act’s vital mission of assisting individuals and families fleeing domestic violence in Milton Keynes. MK Act relies on razorblue to ensure the smooth operation of their IT infrastructure, enabling them to focus on their core objectives of providing safe emergency accommodation and essential services to those in need.

We provide ongoing managed IT services to MK Act, ensuring the stability and security of their IT environment. From proactive monitoring to first-contact support, our team is dedicated to resolving any issues promptly and efficiently, allowing MK Act to focus on their critical work in the community.

Furthermore, razorblue designed a tailored solution to address MK Act’s unique requirements. We recommended upgrading their infrastructure with a unified Palo Alto Networks VM-100 Cloud Firewall with Threat Prevention, consolidating their systems and reducing initial costs. Additionally, we implemented MPLS circuits to double bandwidth, improving connectivity across all locations and enhancing security.
Through our collaborative approach, razorblue has empowered MK Act to operate with confidence, knowing that their IT infrastructure is in capable hands. We remain committed to supporting MK Act’s long-term success.

Pitlochry Festival Theatre (PFT) is a renowned cultural hub nestled in the heart of Scotland’s scenic landscape. With a rich history spanning decades, the theatre has consistently offered an array of captivating performances, highlighting the talents of both local and international artists. Embracing the spirit of community and artistic expression, PFT enchants audiences with its diverse repertoire, making it a cherished destination for both locals in the area and visitors alike.

Since April 2022, razorblue has been proud to collaborate with Pitlochry Festival Theatre as their trusted managed IT provider. Our partnership began when Pitlochry Festival Theatre sought a reliable and comprehensive solution to meet their diverse IT needs. With a focus on delivering exceptional service and strategic guidance, we embarked on a journey to enhance their digital infrastructure and support their organisational objectives.

From network devices to end-user support, internet connectivity, cloud servers, email security, and Microsoft subscriptions, our team ensures seamless operations across their entire IT ecosystem.

Our partnership extends beyond mere technical support; we actively engage with senior stakeholders at Pitlochry Festival Theatre to align IT strategies with their overarching business goals. By understanding their unique challenges and aspirations, we tailor our services to facilitate their success and drive innovation within their organisation.

When Pitlochry Festival Theatre sought a new IT managed partner, they chose razorblue for our commitment to excellence, proactive approach, and unwavering dedication to client satisfaction and have continued to build upon the foundation of trust and reliability ensuring that Pitlochry Festival Theatre receives the highest level of service and support from razorblue enabling them to focus on their core mission whilst being assured their IT infrastructure is secure and meets their operational needs.

Since 2021, razorblue has developed a robust partnership with Buckles. With an ambitious growth strategy Buckles required a dedicated IT partner to help drive transformative IT initiatives and tailored managed IT services to meet their evolving needs and chose razorblue as that provider.
Our relationship with Buckles is founded on trust and collaboration. Working closely with their in-house IT team, we provide comprehensive managed IT services, including our Managed IT and Managed IT – EXTEND packages. While Buckles’ IT team handles hands-on work onsite and offers first-line support, we collaborate on second and third-line support as well as project work. This partnership model allows us to align closely with Buckles’ IT Manager and Chief Information Officer to ensure strategic IT direction and seamless execution.

razorblue’s commitment to delivering efficient and effective IT solutions is exemplified in our approach to Buckles’ challenges. From installing Teams Room kits for optimal meeting experiences to deploying cloud firewalls for streamlined internet connectivity, our solutions are tailored to meet Buckles’ unique requirements while enhancing productivity and collaboration.

Our partnership with Buckles extends beyond day-to-day support to encompass strategic IT planning and project delivery. Collaborating closely with their IT team, we co-deliver IT support to end-users, execute numerous projects, and provide essential hardware and MPLS connectivity to all sites.

Buckles is a nationally recognised law firm with a strong presence in multiple locations across the UK, including Bristol, Cambridge, London, Nottingham, Peterborough, Solihull, Stamford and Swindon as well as two international offices in Paris and Milan. Buckles have a full comprehensive range of legal solutions with big growth ambitions. Along with their ambitious growth strategy Buckles drive transformative IT initiatives that drive business growth and efficiency whilst delivering the best legal guidance and support. They offer a full range of legal services from Corporate and Commercial to Family Law and International.

Furlong Flooring, a prominent carpet manufacturing and distribution group, boasts a workforce of over 300 employees. With five operational sites, Furlong Flooring has established itself as a leader in the industry, offering a diverse range of Carpets, Vinyls, Laminates, Wood, LVT, SPC artificial Grass and all associated accessories. Their commitment to quality and innovation made them a prime candidate for a transformative IT partnership with razorblue.

Industry-leader Midas is the trusted name in sheeting and cladding, with a track record for delivering a truly first-class service for a wide range of blue-chip clients. After more than 25 years in the industry, Midas provide a wealth of knowledge, expertise and experience in all aspects of the complete industrial and cladding service. Priding themselves on a customer-focused and safety-first approach, they are committed to ensuring they meet and exceed all client expectations.

Nitecrest are an award-winning, global card manufacturer with over 25 years’ experience in the industry. The firm manufactures gift, loyalty and banking cards in the UK and exports to over 140 countries worldwide. Operating a 120,000 sq. ft Visa and MasterCard secure facility in Lancashire, with over 80 employees, Nitecrest hold the ISO 27001 security stamp and are proud winners of The Queen’s Award for International Trade.

They pride themselves on the fastest-lead times and the highest service levels in the industry, even whilst producing over 5 million cards, on site daily!

Acculabs Diagnostics UK Ltd, based at Wynyard Business Park, is one of the UK’s leading private pathology organisations employing over 40 staff. Acculabs has been providing high quality pathology services to the NHS and General Practitioners, the private sector, and overseas clients for over 30 years. During this time, they have installed and managed over 120 laboratories in hospitals and clinics.

Jigsaw Insurance Services is an award–winning insurance broker specialising in protecting people and what matters to them, including car and pet insurance.  

The business was established in 2000 and since has undergone a rebrand in 2019. After enjoying continual success and growth, they now currently employ over 130 colleagues at their head office in the centre of Harrogate.  

Jigsaw has gone from strength to strength and chooses to invest heavily in developing their business, including the skills and progression of their colleagues as well as their IT infrastructure. 

ShipVet were formed in 1988 to provide ship vetting inspections to the six companies that control the chartering of most of the world’s oil tankers, collectively known as the ‘Oil Majors’. Following increased demand from the chemical industry in 1997, their offering grew to include additional services including ship vetting, assessments, expert witness work and training to some of the largest operators and vessels on the water.

As the business has grown and developed, so have the processes and systems needed to run it. Initially ShipVet were reliant on third-party software created by their web development company. Concerns arose when the framework came to end-of-life and their previous supplier did not have the capability or expertise to provide solutions.

Established in 1954, Stiller is a family-owned logistics provider with over 50 years’ experience in the sector, specialising in palletised goods, warehousing, and distribution. Stiller appointed razorblue as their Managed IT service provider in 2017 and have worked together in partnership ever since.

The firm now has over 180 employees and has seen annual sales increase by over £5million since the partnership began. They are committed to environmental initiatives to reduce road-miles and Co2 emissions through use of the latest logistical planning and equipment technologies.

Advanced Handling & Storage Ltd are based in County Durham and are one of the UK’s largest suppliers of second-hand pallet racking, shelving, mezzanine floors, safety accessories and many other storage solutions.

The business offers tailor-made solutions that are delivered and installed to businesses across the UK.

Blackett Hart and Pratt Solicitors offer a full range of legal services, from personal injury and accident claims to family law, corporate advice, employment law and property services.

With a history dating back to the early 1800’s, the firm has evolved into 5 offices across the North East. Offering their clients a first-class service through local experts and a fresh approach, whilst continuing to uphold their traditional values.

Craven District Council provides a wide range of services to communities with a 450 square-mile radius. Based in the Yorkshire Dales, the district is renowned for its beautiful moorland, fells, market towns and villages.

Selby District Council is responsible for the surrounding area of Selby and has population of around 90,000.

The two councils have over 500 employees and work across 20 different sites.  Due to the nature of their work, both councils hold a large amount of sensitive data.

With over 30 years’ experience, consisting of 9 companies and operating across 5 sites in the UK and Ireland, Furlong Flooring is the UK’s biggest carpet manufacturer.

This professional flooring supplier has a turnover of over £100m and has grown to more than 400 employees

Gale and Phillipson is an independent financial and investment firm with a long history of providing financial management solutions to personal, corporate and trustee clients.

The firm has evolved across 9 office locations with over 100 members of staff.

Impressed by razorblue’s unique approach to IT solutions, Gale and Phillipson appointed razorblue as their IT provider back in 2014.

GBUK Healthcare is an award-winning company that specialises in the manufacturing of medical, surgical, and critical care devices. Based in North Yorkshire, with over 100 staff, the company boasts over a decade of experience in the healthcare industry and are now the leading supplier of enteral feeding, critical care and patient moving handling products.

Gisborough Hall is a four-star country house hotel that combines modern day luxury and traditional features throughout. Situated on the edge of the North Yorkshire Moors, the hotel is surrounded by stunning open countryside.

The hotel has preserved many traditional features from the original Victorian building and their 71 traditionally designed bedrooms offer comfort and luxury suitable for leisure and corporate guests alike.

The Harewood Estate manages all 700 acres of countryside surrounding Harewood House.

Its nationally recognised conservation programme emphasises the importance of restoration of historic buildings, as well as the protection and development of wildlife habitats and the maintenance of listed parkland.

The listed farm buildings in the heart of this beautiful Estate have been carefully and thoughtfully converted to fully serviced office suites.

In 2010, the Hebden Bridge Community Association took over the underused and neglected Town Hall, with an aim to bring it back to life and rebuild a community hub.

Based in Halifax, Hebden Bridge Community Association have over 30 council offices and public/ conference facilities.

Hollicarrs Holiday Park is part of the Escrick Park Estate and offers luxury lodge holiday breaks in a beautiful surrounding location, close to York in North Yorkshire. The park offers outdoor activities including bike trails, nature walks, fishing, horse riding and tennis.

Accommodation has been developed within 30 acres of the 250-acre woodland that make up the estate and offers a range of timber and fully furnished lodges available for purchase. The careful development of the park has won a Gold Award for conservation and holds a 5-star Quality in Tourism Certificate.

Richmondshire District Council is located in the heart of North Yorkshire and covers a large area of the North Yorkshire Dales including Swaledale, Arkengarthdale, Wensleydale, Coverdale, as well as Scot’s Dyke and Scotch Corner.

With over 250 users across 5 community office locations, Richmondshire District Council had plans to move and centralise their offices.

Stage One create staging, scenery and live effects for film, theatre and events all over the world. The company has over 100 employees and is headquartered in North Yorkshire with global bases including London, Australia and Qatar. Stage One are heavily reliant upon their IT systems to operate high-profile and large-scale projects, security and business continuity are also both paramount to the company’s success.

Tickton Grange is a popular hotel based in East Yorkshire thanks to its outstanding food, rooms, grounds and facilities. The hotel has won several awards for its exceptional facilities and localities and is extremely popular for business, pleasure, weddings, and events.

Ryedale District Council is one of the 7 districts that make up North Yorkshire. The council covers an area of 575 square-miles and provides services for 52,900 residents, as well as local businesses and tourists. Set across several locations including Malton, Easingwold and Scarborough, the council has 200+ users, several of whom work from home.