A leading managed service partner has worked with a national provider of medical supplies to both NHS and private hospitals across the country, to streamline its IT infrastructure and support its ongoing operations with IT support.

ITH Pharma was established in April 2008 and specialises in aseptic compounding, supplying hospitals across therapy areas such as Parenteral Nutrition, Chemotherapy, and CIVAS. The company services cater to all age groups, ensuring precise solutions for adults, paediatrics, and neonates. ITH Pharma bring extensive expertise to meet hospital needs.

Having partnered with razorblue in 2021 for IT support, the company wanted to update and upgrade its network infrastructure to support its ongoing and future growth.

With extensive onsite support, razorblue replaced outdated and underperforming equipment with enterprise-grade solutions. This upgrade significantly bolstered the network’s performance and reliability, ensuring smoother operations for ITH Pharma’s critical pharmaceutical services.

Neil Greenwell Account Director at razorblue said: “Throughout the process, we offered resolute and proactive support. Engineers were present on-site, and remote assistance was readily available, ensuring immediate responses to any emerging issues. This continuous support minimised disruptions and facilitated smooth transitions during upgrades and changes.”

Moving forward, razorblue is poised to implement further enhancements, particularly in enhancing network security.

Andrew Winstanley, Commercial Director at ITH Pharma said: “”razorblue’s exceptional expertise transformed our network into a reliable backbone for our critical pharmaceutical services. Their meticulous approach, from reorganising our infrastructure to seamless upgrades, ensured minimal disruption. Their dedication, evident in round-the-clock support and detailed documentation, provided invaluable stability during this time. razorblue’s commitment to excellence exceeded our expectations, safeguarding our operations and setting them up for the with the resiliency needed for the future.”

razorblue specialises in managed IT, security services, super-fast connectivity, cloud and hosting and business software solutions across a broad range of industries.