Managed IT Services

Experience IT excellence tailored to your business needs, featuring proactive support, one inclusive price, unlimited support cases, 24/7 assistance, and a dedicated technical account manager.

Brands we look after

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Supporting Yorkshire’s tech growth,
one business at a time.

Our Managed IT Services:

For End users

Looking to fully outsource your IT support? As your dedicated IT team, we provide direct access to our in-house service desk for all IT needs. Plus, you'll also have a dedicated technical account manager for strategy development and to serve as your central point of contact.

From £26 per user, per month

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For IT Teams

Partnering with your existing IT team, we enhance in-house support for infrastructure and networks. Access expert guidance and enterprise-grade monitoring and reporting for the additional support your team requires.

From £500, per month

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IT Teams
End Users
Support for end user devices
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Support for infrastructure
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Proactive monitoring
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Inclusive change requests
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Unlimited support
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Site visit expenses included
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Initial Audit
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Dedicated Account Manager
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500
+

Clients

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25000
+

Users supported

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200
+

Accredited staff

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99
%

Clients rate our support good or excellent in the last 30 days

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+
76

Our Net Promoter Score in the last 30 days

Enhance your managed IT with our add on services

Managed Security

Cyber threats are advancing swiftly, making it essential to have proactive, 24/7 protection. With our vigilant and comprehensive managed security services, we safeguard your digital assets around the clock, allowing you to concentrate on your core business activities.

24/7 threat detection and response
CyberEssentials Accreditation
User awareness training

EXTEND

Enjoy 24/7 support without the expensive cost. Our EXTEND product provides a bundle of 12 incidents per year, available anytime, to complement your existing Managed IT contract. With our technical experts on hand around the clock, you’ll receive exceptional support whenever you need it.

24/7 support
Flexible Incident Bundles
Access to the best technical experts

FULFIL

Simplify your entire IT lifecycle with our comprehensive device storage and fulfilment service. From initial setup for new starters to efficient repurposing, inventory management, and device restoration for leavers, we handle it all seamlessly, ensuring smooth operations every step of the way.

Improved employee experience
Guaranteed compliance
Cost-effective device management

Our Commitment to ESG: Environmental, Social, and Governance

We are dedicated to sustainability and reducing our environmental footprint while also enhancing social mobility by creating opportunities for those facing employment barriers, all within our broader ESG framework.

Everything you need to know about choosing an IT provider

Managing IT can be overwhelming, especially for organisations with limited resources. The right partner is more than just a service—they're a strategic ally committed to your business's success and growth.

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Our Onboarding Process

Our first response team ensures your IT systems are always monitored and your employees' devices function smoothly. Resolving over 77% of incidents on the first call with no backlog to manage, their primary goal is to keep your business productive.

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Rapid Response IT Team

Our Rapid Response IT Team ensures constant monitoring of your IT systems and smooth operation of your employees' devices. With over 77% of incidents resolved on the first call and no backlog, their main focus is to keep your business running seamlessly.

Our Accreditations & Awards

We support over 500 businesses and 25,000 users across the UK…

Industries we serve

So, what happens next?

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Our onboarding process

When switching to us for your Support and Managed IT, we do all the heavy lifting, ensuring a smooth and seamless transition. We provide clarity of each step and hold your hand through the entire process so you aware of everything that is happening and never have anything to worry about.