Phone 0333 880 0000
Locate Find an Office
Status Remote Support
Network Service Status
Shapes

Managed IT

Rated in the UK’s top 10, we’re experts in delivering world-class Managed IT Services. With unrivalled Microsoft expertise, national reach, and a unique product portfolio – we’re the partner of choice.

Join the 500+ brands who trust us...

Our Managed IT Services:

for End users

Have no or limited in-house IT resources? We act as your dedicated IT team, we provide direct access to our in-house service desk for all IT needs. Plus, you'll also have a dedicated technical account manager for strategy development and to serve as your central point of contact.

Request a quote

for IT Teams

Partnering with your existing IT team, we enhance in-house support for infrastructure and networks. Access expert guidance and enterprise-grade monitoring and reporting for the additional support your team requires.

Request a quote
IT Teams
End Users
Support & management for end user devices
An end-to-end managed solution with direct access to our 24/7 service desk for every member of your team.
Check
Support & management for cloud & infrastructure
High level cloud, infrastructure and network management & support, delivered by our specialist subject matter experts.
Check
Check
Proactive monitoring
Our proactive monitoring solution allows our engineers to silently resolve issues before they become business impacting.
Check
Inclusive change requests
We understand that as part of routine use of IT systems sometimes things need to change. Our contracts therefore include some inclusive changes from minor upgrades to creation of new user accounts and more.
Check
Check
Unlimited support
Our team of engineers are accredited and experienced in all facets of IT security meaning we are perfectly placed to provide you with the support you need. All engineers are employed by us, we proudly never outsource.
Check
Check
Site visit expenses included
No caps on the number of hours, or additional charges for site visits. The price you see is the price you pay.
Check
Check
Initial Audit
We conduct an initial audit of your internal network and systems to ensure that we hold accurate and detailed documentation of your network and are in the best position to provide support and advice from the start.
Check
Check
Dedicated Account Manager
You will have access to a dedicated account manager and a first-class technical architecture team. Use our technical knowledge to help you get the very best and appropriate service to enhance your business. Our role is to understand your needs, be proactive and always on be on hand to help.
Check
Check

Supporting Newcastle’s tech growth,
one business at a time.

View our Newcastle Office

Request a Sales Callback

Please leave your details and a member of our solutions team will call you back

  • Request a Sales Callback

    Please leave your details and a member of our solutions team will call you back

What makes us different?

Talk to a specialist now
Icon

500
+

Clients

Icon

25000
+

Devices
Managed

Icon

200
+

Accredited staff

Icon

99.1
%

Clients rate our support good or excellent in the last 30 days

Icon

+
76

Our Net Promoter Score in the last 30 days

Check our live performance statistics

Enhance your managed IT with our add on services

Managed Security

Cyber threats are advancing swiftly, making it essential to have proactive, 24/7 protection. With our vigilant and comprehensive managed security services, we safeguard your digital assets around the clock, allowing you to concentrate on your core business activities.

24/7 threat detection and response
CyberEssentials Accreditation
User awareness training

EXTEND

Enjoy 24/7 support without the expensive cost. Our EXTEND product provides a bundle of 12 incidents per year, available anytime, to complement your existing Managed IT contract. With our technical experts on hand around the clock, you’ll receive exceptional support whenever you need it.

24/7 support
Flexible Incident Bundles
Access to the best technical experts

FULFIL

Simplify your entire IT lifecycle with our comprehensive device storage and fulfilment service. From initial setup for new starters to efficient repurposing, inventory management, and device restoration for leavers, we handle it all seamlessly, ensuring smooth operations every step of the way.

Improved employee experience
Guaranteed compliance
Cost-effective device management
View our Managed Security Services

Our Accreditations & Awards

Our Commitment to ESG: Environmental, Social, and Governance

We are dedicated to sustainability and reducing our environmental footprint while also enhancing social mobility by creating opportunities for those facing employment barriers, all within our broader ESG framework.

Everything you need to know about choosing an IT provider

Managing IT can be overwhelming, especially for organisations with limited resources. The right partner is more than just a service—they're a strategic ally committed to your business's success and growth.

Discover

Our Onboarding Process

We know that moving supplier can be daunting, that's why we've developed a unique on-boarding process which ensures everything is captured and the process is seamless.

Learn More

First Contact Team

Our First Contact Team don't have a case queue and just work on calls and live chats with clients. With over 70% of incidents resolved on the spot, their only focus is getting you back up and running.

Our Technology Partners

We're the trusted partner to over 500 businesses and 25,000 users across the UK…

View All Case Studies

Industries we serve

View All Industries

The journey to working with razorblue

Talk to a specialist now

Our onboarding process

When switching to us for your Support and Managed IT, we do all the heavy lifting, ensuring a smooth and seamless transition. We provide clarity of each step and hold your hand through the entire process so you aware of everything that is happening and never have anything to worry about.

See our onboarding process