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Unrivalled Managed IT Support

Leave IT to us. The premium managed IT partner for 100+ user businesses, delivering world-class support & services. Trusted by over 500 organisations.

Join the 500+ brands who trust us...

What you get as standard in our
IT support services

End User Support
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Covered Hours
Core hours or 24/7
24/7/365
Unlimited End User & Infrastructure Support
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Telephone, E-Mail, Portal & Live Chat
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Changes (Joiners, Movers, Leavers)
Inclusive
Inclusive
Field Engineer Site Visits
Inclusive
Inclusive
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Annual IT Strategy
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Solutions Architect Access
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Customer Success Management
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Technical Account Manager
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ITIL Problem Manager
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ITIL Major Incident Manager
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Monthly Reporting
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Infrastructure Support
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Proactive Monitoring
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Backup Monitoring & Management
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Asset Management
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ITIL Service Desk
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Major Incident Management
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Change Requests
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Site Visit Expenses Included
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Self Service Licensing
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Out of Hours Cover
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Covered Hours
24/7/365
24/7/365
Patch Management
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Security Optimisation
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Vulnerability Scanning & Remediation
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Managed Detection & Response (MDR)
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SIEM Integration
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Microsoft Solutions Partner
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Choose a service that suits your business

Our Complete service delivers comprehensive IT support tailored to your business needs. Choose between core hours or full 24/7 coverage, with unlimited end-user and infrastructure assistance. This package includes proactive monitoring, asset management, technical account support, and strategic IT guidance—ensuring your operations run efficiently and with expert oversight at every level.

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Complete + Security includes all the features of our Complete package, with the added protection of advanced cybersecurity. Alongside 24/7 support and full IT management, this service offers patch management, vulnerability scanning and remediation, managed detection and response (MDR), and SIEM integration. It’s the ideal solution for businesses that need both reliable IT support and strong, proactive security.

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What makes us different?

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We're the trusted IT partner to over 500 businesses and 25,000 users across the UK…

Our Accreditations & Awards

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500
+

Clients

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25000
+

Devices
Managed

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200
+

Accredited staff

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99.3
%

Clients rate our IT support good or excellent in the last 30 days

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+
81

Our Net Promoter Score in the last 30 days

Enhance your managed IT Support with our add on services

Managed Security

Cyber threats are advancing swiftly, making it essential to have proactive, 24/7 protection. With our vigilant and comprehensive managed security services, we safeguard your digital assets around the clock, allowing you to concentrate on your core business activities.

24/7 threat detection and response
CyberEssentials Accreditation
User awareness training

EXTEND

Enjoy 24/7 IT support without the expensive cost. Our EXTEND product provides a bundle of 12 incidents per year, available anytime, to complement your existing Managed IT Support contract. With our technical experts on hand around the clock, you’ll receive exceptional support whenever you need it.

24/7 support
Flexible Incident Bundles
Access to the best technical experts

FULFIL

Simplify your entire IT lifecycle with our comprehensive device storage and fulfilment service. From initial setup for new starters to efficient repurposing, inventory management, and device restoration for leavers, we handle it all seamlessly, ensuring smooth operations every step of the way.

Improved employee experience
Guaranteed compliance
Cost-effective device management

Our Commitment to ESG: Environmental, Social, and Governance

We are dedicated to sustainability and reducing our environmental footprint while also enhancing social mobility by creating opportunities for those facing employment barriers, all within our broader ESG framework.

Everything you need to know about choosing an IT provider

Managing IT can be overwhelming, especially for organisations with limited resources. The right partner is more than just a service—they're a strategic ally committed to your business's success and growth.

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Our Onboarding Process

We know that moving IT supplier can be daunting, that's why we've developed a unique on-boarding process which ensures everything is captured and the process is seamless.

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First Contact Team

Our First Contact Team don't have a case queue and just work on calls and live chats with clients. With over 70% of incidents resolved on the spot, their only focus is getting you back up and running.

Our Technology Partners

Industries we serve

The journey to working with razorblue

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Our onboarding process

When switching to us for your Support and Managed IT, we do all the heavy lifting, ensuring a smooth and seamless transition. We provide clarity of each step and hold your hand through the entire process so you aware of everything that is happening and never have anything to worry about.

Questionnaire Form for the Support and Managed IT page

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